After Hours Care:
We're Here When You Need Us
Accidents and illnesses don't follow office hours. Our dedicated after-hours care ensures you receive the medical attention you need, even after the clinic closes. Whether it's a minor emergency, urgent health concern, or a prescription refill, we're just a call away to provide prompt, professional care at your convenience.
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*You must be a registered patient at this clinic and have had an initial meeting with your family doctor.
Not a patient? Register Here
Important Notice About the After Hours Clinic
Our After Hours Clinic (AHC) is designed to address urgent medical concerns that cannot wait for a regular appointment.
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Please note the following:
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The AHC is not intended for non-urgent requests, such as completing forms, referral letters, or routine prescription renewals.
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Decisions about what can be addressed are made entirely at the discretion of the attending physician.
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Clinic staff cannot confirm in advance whether a specific request will be handled — these decisions are entirely at the discretion of the attending doctor.
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Requests that are non-urgent — including form completion — may not be addressed during the visit.
If you're unsure whether your concern is appropriate for the After-Hours Clinic, please book a regular appointment with your doctor through our online booking portal or by calling the clinic.
Forms & the After-Hours Clinic
Please note that forms are not completed during After-Hours Clinic (AHC) visits by default.
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You are welcome to ask the attending physician during your visit if they are willing to complete the form.
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The physician may choose to do so at their discretion, depending on the complexity, urgency, time required, and whether the issue is best handled by your regular (MRP) physician.
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Clinic staff cannot ask or confirm in advance whether your form will be completed.
If your form is not completed during the visit, you may leave it with our staff to be forwarded to your regular doctor for review.
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We appreciate your understanding and cooperation.
AFTER HOURS CARE: HOW IT WORKS
✓ Urgent medical attention provided to you by a Malvern Medical Centre Family Physician
✓ Avoid walk-in clinics and disconnected care
✓ We are open on a drop-in basis, First come, first served
✓ You do not need to phone ahead or book an appointment
✓ You must be an active patient and rostered to Malvern Medical
✓ Not open to patients of Dr Neil Ingber
AFTER HOURS CLINIC TIMES
Monday 5:00 pm - 8:00 pm
Tuesday 5:00 pm - 8:00 pm
Wednesday 5:00 pm - 8:00 pm
Thursday 5:00 pm - 8:00 pm
Saturday 9:00 am - 3:00 pm
Sunday 9:00 am - 12:00 pm
Arrive Early
Check-in starts 30–15 minutes before 5:00 PM. Line up or get a priority number from the receptionist.
Listen for Your Turn
When called, show your health card, and confirm your contact details with the receptionist.
Have Your Health Card Ready
Ensure your health card is valid and ready for presentation.
Go to the Waiting Room and Wear a Mask
Follow the receptionist's directions to the waiting room and wear a mask. You can ask for one if needed.