A: All health cards are scanned when a patient checks in with the front reception desk to verify that our records are correct. In addition, the computer checks the eligibility of your health card. Invalid cards do show up on our computer system. If a patient presents an invalid health card, they will be responsible for the cost of their medical services received.

It is an OHIP requirement that your OHIP Card be presented at each and every visit. Services not covered by the Ontario Health Insurance Plan are the personal responsibility of the patient. Patient charges will be discussed before the service is rendered. We accept cash, debit and credit card payments. Payment is due in full at the time of treatment. We will be happy to discuss all fees and answer any questions you may have regarding our services.