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Patients' Frequently Asked Questions
Q: What is a family physician
Q: What do family physicians do?
Q: What kind of training do family physicians have?
Q: How do I make an appointment?
Q: How do I cancel my appointment?
Q: How do I know when my doctor needs to see me next?
Q: Should I always see my family doctor?
Q: I received a very important medical diagnosis recently. What do I do if I want a second opinion?
Q: Should I have a medical test to diagnose my health problem?
Q: What if my health concern is ongoing, like diabetes, cancer or high blood pressure?
Q. Will I be called when my test results come in?
Q. What can I do to help keep the Doctor running on time?
Q: Why must I show my Health Card every time I visit the Clinic?
Q: Can I book an appointment with a specialist the same way that I would with my own family physician?
Q: Sometimes my call is put on hold when I phone for an appointment. Why is that?
Q: Is there a cost involved in having my forms completed?
Q. How do I renew my prescription?
Q. Can I get medical advice by phone?
Q: Can anyone access my medical records without my knowledge?
Q: If that is my health record, can I take it from the Clinic at any time?
Q: Is there a fee involved if I want to transfer or receive copies of my medical record?
Q: Why do I receive an invoice for missed appointments?
Q: If I have concerns, how do I communicate them to you?
Q: How can I, as a patient of this office, help you?
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